Error token invalid on URL connection with marketing cloud Salesforce

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  • Last Post 02 August 2019
0
votes
Avanxo Colomba posted this 08 July 2019

Error token invalid on URL connection with marketing cloud Salesforce

 

I am Trying to connect marketing cloud with skyvia but After than release of Marketing 

I  get this error

Error accessing web service. {

  "message": "Authorization token invalid on URL.",

  "errorcode": 40003,

  "documentation": "https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/error-handling.htm"

}

I use app center client

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0
votes
Mariia Zaharova posted this 09 July 2019

Hi!

Please check that correct Client ID, Client Secret, Environment values are specified for connection parameters (actual values, without whitespaces, etc.). Please also check these docs:

https://skyvia.com/resources/docs/index.html?exacttarget_connections.htm

https://developer.salesforce.com/docs/atlas.en-us.mc-app-development.meta/mc-app-development/api-integration.htm

 

Please let us know the results.

 

Best regards,

Mariia

 

0
votes
Luis Gonzalez posted this 31 July 2019

Hi!

Avanxo, did you have any luck?

Mariia, is there anything else we can try? I am getting the same error. I know I have the correct Client ID & Client Secret, as the same credentials work when creating a connection to Marketing Cloud from other integration tools.

Thank you!

Luis

0
votes
Helen Shydych posted this 02 August 2019

Hello Luis!

 

We have contacted you by email.

 

Best regards,

Helen

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