Export Package

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  • Last Post 27 September 2021
0
votes
Hazel Popham posted this 22 September 2021

Hi I am trying to run an export package but keep getting the error msg - You have reached a limit of CSV records.

 

Could you please explain why?

 

Thanks

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votes
Mariia Zaharova posted this 23 September 2021

 Hello Hazel,

 

Thank you for contacting Skyvia Support Team!

 

You have reached your Free Data Integration plan limits:

 

We recommend you check this https://docs.skyvia.com/account-management/subscription-limits-and-plans-in-more-details.html

 

Feel free to ask any further questions.

 

Best regards,

Mariia

 

 

0
votes
Hazel Popham posted this 27 September 2021

Hi

I am not on the free plan though? I paid for a whole year?

Thanks

0
votes
Mariia Zaharova posted this 27 September 2021

Hello Hazel,

 

Thank you for your reply.

 

I have forwarded your request to our Sales department. They will contact you by email shortly.

 

Best regards,

Mariia

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