External ID Column drop-down list is blank

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  • Last Post 09 September 2019
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votes
Dan Hardy posted this 07 September 2019

Hi-

I'm trying to import records from a CSV file to a "junction" object in Salesforce.  This junction object has 2 parents.  I'm trying to use the External ID Column drop-down list for each of the required foreign key fields.  For the 1st parent, I can select a field from the Target in the "External ID Column" okay.  However, when I try to select a a field from the Target in the "External ID Column" for the 2nd field, the dropdown list is blank and I cannot select anything.  

Do you have any suggestions how I can make this work?

Thanks!
Dan

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votes
Dan Hardy posted this 07 September 2019

Actually, I figured out how to fix this.  I needed to clear the metadata cache on the Salesforce connection.  Then the external column dropdown list worked.  

0
votes
Mariia Zaharova posted this 09 September 2019

Hi Dan!

 

Glad to see that the issue is resolved. Feel free to contact us in case of any further issues.

 

Best regards,

Mariia

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