Nataliia Nikulina
posted this
20 October 2021
edited 20 October 2021
posted
20 October 2021
Hello Michael,
Thank you for contacting Skyvia Support team.
> "Lost connection to MySQL server during query"
Please perform the following steps to overcome the issue.
1. Increase the "Command Timeout"/"Connection Timeout" values for your MySQL connection.
For this switch to the Connections page and find your MySQL connection.
Then click Edit, open Advanced Settings, and then set bigger values for both parameters.
2. Increase the values of the following parameters at your MySQL Server:
- max_allowed_packet
- net_read_timeout
- net_write_timeout
For more information, please refer to http://dev.mysql.com/doc/refman/5.7/en/server-system-variables.html
Please inform us about the results.
We look forward to hearing from you.
Best regards,
Nataliia,
Customer Support Engineer