Failed to Dispatch - Salesforce and OneDrive Connections (Production)

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  • Last Post 24 November 2020
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votes
Ability Centre posted this 24 November 2020

Hi Support Team,

I can see that you have many of these already.  Can I report that we're getting the 'Failed to Dispatch' error for a few of our Skyvia instances:

Login =  licensing@abilitycentre.com.au:

  • Salesforce connection "Ability Centre - Production"

Login =  scheduling@abilitycentre.com.au:

  • Salesforce connection "svc_SkeduloInterface"
  • OneDrive/Graph connection "svc_SkeduloInterface - OneDrive"

Thank you,

Aidan Holmes

Aidan.Holmes@abilitycentre.com.au

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Mariia Zaharova posted this 24 November 2020

Hello Aidan,

 

We are sorry for the issue you have been facing. 

 

The issue has been fixed. Your connections and packages should work as expected for now.

 

We will try our best to not let problems like this affect your experience with Skyvia in the future.

 

Best regards,

Mariia

0
votes
Ability Centre posted this 24 November 2020

Hi Mariia,

Outstanding, thanks for your assistance.

What's important to us is that we get the help we need when problems to occur.  And for that, you have passed with flying colours, thank you for your help. Happy customer here

Thanks,

Aidan.

0
votes
Mariia Zaharova posted this 24 November 2020

Hi Aidan,

 

 

You are welcome!

 

If you encounter any further issues, feel free to contact us.

 

Best regards,

Mariia

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