Failed to load from CRM Dynamics 365 to PostgreSQL RDS

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votes
Gabriel Longarai posted this 4 weeks ago

In recent days, there have been frequent failures. And the errors are not clear. Can you check the IDs below?

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Run Id

68070088

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond *:5432

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Run Id

68070090

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond *:5432

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Run Id

68155674

Package failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond *:5432

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Run Id

68155685

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond *:5432

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Run Id

68202561

No such host is known

 

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votes
Nataliia Nikulina posted this 3 weeks ago

Hello Gabriel,    

 

Thank you for contacting Skyvia Support team.    

Please make sure that both IPs are whitelisted: 40.118.246.204 and 13.86.253.112.    

 

Please update us about the results.    

 

Best regards,

Nataliia,

Customer Support Engineer 

0
votes
Gabriel Longarai posted this 3 weeks ago

Our destination server has Skyvia IPs in its access list.

Today, again, an error occurred when loading data. Can you check the Run Id below?

 

Run Id 68675960

https://app.skyvia.com/#/76069/packages/129377/debug

0
votes
Nataliia Nikulina posted this 3 weeks ago

Hello Gabriel,

 

Thank you for contacting Skyvia Support team.

 

We have passed your request to our development team for review.

We will let you know when we have any updates.

Feel free to contact us in case of any questions or issues.

 

Best regards,

Nataliia,

Customer Support Engineer 

0
votes
Mariia Zaharova posted this 2 weeks ago

Hello Gabriel,

 

Our developers have checked your package and all logs. The issue is not related to Skyvia. For some reason, the connection was broken on PostgreSQL server-side. reasons for such behavior may be various. Most likely, your PostgreSQL server is unstable or has some limitations. We recommend you to contact your PostgreSQL server administrator.

 

Best regards,

Mariia

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