• Fields are not visible on Skyvia Import mapping

Fields are not visible on Skyvia Import mapping

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  • Last Post 12 April 2022
0
votes
Hari Vendra posted this 07 April 2022

Hi Team,

This is Hari Vendra from GlobalData. As part of migration, I've been doing field-to-field mapping. However, I couldn't find the fields that exist in both the salesforces (source and target)

There is a field called 'Financial Services' which exists on both the SF instances. However, I could view them when create the import package even though i've an system admin profile.

Could someone please get back to me as we have time-sensitive deadline to hit.

Any help on this is much appreciated.

Thank you,

Regards,

Hari Vendra

mapping
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votes
Mariia Zaharova posted this 08 April 2022

Hello Hari,

 

Please try clearing the Metadata Cache of your both Salesforce connections. For this, open your Salesforce connection(s) and click the "Clear now" link near the Metadata Cache parameter. Save the connections and try again.

See more here https://docs.skyvia.com/connections/metadata-cache.html

 

Please tell us if this helps.

 

Best regards,

Mariia

0
votes
Hari Vendra posted this 11 April 2022

 Hi Mariia,

Thank you, I've cleared the metadata and re-connected the connections but still, I couldn't find some fields.

I'm not sure why this is happening. Could you help, please?

 

Regards,

Hari Vendra

0
votes
Mariia Zaharova posted this 12 April 2022

 Hello Hari,

 

Thank you for your reply.

 

Please specify package Id, fields names, and corresponding objects where they must be available.

 

Looking forward to your reply.

 

Best regards,

Mariia

0
votes
Hari Vendra posted this 12 April 2022

Hi Mariia,

Here's the package id - 161073

link: https://app.skyvia.com/#/104956/packages/161073

missing fields: 

Important Notes - Opportunity Object

Historic Division - Opportunity Object

Hide Item Price - Opportunity Object

Priority Rank - Opportunity Object

Segment Description - Contact Object

These existing issues will delay the entire migration thing. Please could you help as soon as possible, please?

Let me know if you would like to have a call with me to resolve the same.

Regards,

Hari Vendra

0
votes
Mariia Zaharova posted this 12 April 2022

Hello Hari,

 

Thank you for the details.

We are processing your request. I will contact you by email as soon as possible.

 

Bets regards,

Mariia

0
votes
Hari Vendra posted this 12 April 2022

Thank you, Mariia.

Looking forward to your email.

Regards,

Hari Vendra

 

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