Freshdesk/HubSpot tickets

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  • Last Post 07 October 2020
0
votes
Carl Bouckaert posted this 06 October 2020

Hi,  

The value "Urgent" doesn't exist for "Priority" in HubSpot, so I can't import tickets with priority "urgent" from Freshdesk to HubSpot. 

Can you tell me which expression I need to fix this? 

Thanks.

Özlem

0
votes
Dmitriy Muzurov posted this 07 October 2020

Hello Özlem,

Thank you for submitting a ticket with us.

You can use a conditional operator.

Make sure to specify correct syntax - it's different for old and new runtime. Here is the documentation for new runtime.

Should you have any questions, do not hesitate to contact us back.

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