FTP locked for 1 file, don't understand

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  • Last Post 05 July 2019
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votes
Laurent Michel posted this 03 July 2019

Hi, 

On a ftp we have 1 file locked and we cannot deposit a new file to upgrade the csv file, it's ok for mots of our flow but just KO for one, this flow is related to the integration ERP > Salesforce : CommandesDevis https://app.skyvia.com/#/packages/70032 and we don't understand why it's loocked because only use on skyvia,

Can you help us ?

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Mariia Zaharova posted this 04 July 2019

Hi Laurent!

This package was completed successfully 6 days ago. There is currently no process regarding this package in Skyvia.

Please check this on your side. For example, probably FTP file locking option is enabled or file was opened for editing, etc..

 

Best regards,

Mariia

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Laurent Michel posted this 04 July 2019

Hi, ok thank you i will check that

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Dmitriy Muzurov posted this 05 July 2019

Hi Laurent,

You are most welcome.

Let us know, if you have any other questions.

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