GDPR and Skyvia

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  • Last Post 17 October 2018
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Paul Johnson posted this 24 August 2017

Hi,

As data processor serving clients (I guess worldwide and within the EU), can you provide your policy and privacy statement on the pending EU GDPR compliance that comes into force next year? 

What precautions and procedures do you have in place to ensure Skyvia are compliant?

Many thanks!

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Mariia Zaharova posted this 28 August 2017

We are going to investigate deeper the EU GDPR, but unfortunately for now we are not compliant, as we host our service in Microsoft Azure (West US California data centers).

 

Some words about security:

  • all interactions of our UI with API are encrypted with SSL
  • by default we use OAuth to authorize Skyvia in Salesforce, so user credentials are not stored on our server
  • connection strings (for datasources that do not support OAuth) are stored encrypted in our database
  • we host our service in Windows Azure
  • only admins have access to our server
  • we have passed Salesforce AppExchange Certification

Best regards,

Mariia

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Paul Johnson posted this 29 August 2017

Hi Mariia,

Thank you for your honest reply. This is the problem we are seeing with other cloud-based services, based outside of the EU. 

Although you yourselves are based outside of EU of course, the services provided are used by some EU companies. It could well be worth your while indeed to look into this as this could give you an added unique selling point / advantage over others the sooner you do become compliant.

We look forward to hearing any updates on this as you provide them.

For your information, here are some links to resources you may find of some use.

https://www.loyensloeff.com/en-us/news-events/news/gdpr-obligations-of-data-processors

https://united-kingdom.taylorwessing.com/globaldatahub/article-obligations-on-data-processors-under-gdpr.html

http://apdcat.gencat.cat/web/.content/03-documentacio/Reglament_general_de_proteccio_de_dades/documents/GDPR-Data-Processor-Guide-EN.pdf - PDF Document

And the home for the GDPR:
http://www.eugdpr.org

Kind Regards - Paul

 

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Mariia Zaharova posted this 31 August 2017

Thank you for this helpful information. We will definitely contact you as soon as any news regarding this are available.

 

Best regards,

Mariia

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Paul Johnson posted this 16 May 2018

Hi Mariia,

Just a follow up to see if you have moved any closer to GDPR compliance for your EU client base at all?

Any further updates you can provide?

 

Kind Regards - Paul

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  • Bob Faessen
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Mariia Zaharova posted this 17 May 2018

We are working hard on this question at the moment and plan to become GDPR compliant till May 25, 2018. 

 

Best regards,

Mariia

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Mariia Zaharova posted this 30 May 2018

Hi, 

Hope everything goes well on your end.

As promised, I'm letting you know that Skyvia is GDPR compliant. 

I wonder, what's your experience from playing around with Skyvia so far?

 

Best regards,

Mariia

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Bob Faessen posted this 16 October 2018

I have the same question, I really love the tool but you really need to host it in a MS Azure EU location as well.

Whar is the plan for now?

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Simon Bubnov posted this 17 October 2018

At the moment Skyvia is hosted in MS Azure data centers, located in USA. Unfortunately, we can't provide any timeframe when a server, located in Europe, will be available.

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