half my records imported

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  • Last Post 02 March 2020
Sigmundt Kappel posted this 27 February 2020

I got Shopify talking to MySQL transferring records. 

Only half of the records transferred.  I downloaded the csv log. 

(BTW the csv is formatted poorly and does not show correctly in excel or google sheets)


 I'm getting errors saying "incorrect string value". 

I'm thinking it may be a message kicking back from mysql. The formatting sent to MySQL could be incorrect. 

Anyway, please let me know if there is anything I can do or if this is a bug on your end. 


Dmitriy Muzurov posted this 02 March 2020

Dear Sigmundt,

Thank you for submitting a ticket with us.

Please select "Unicode" checkbox in the Advanced settings of your MySQL connection in Skyvia:

If the issue persists, make sure your database has a charset UTF8.

We are looking forward to hearing from you, should you have any questions.