Hourly Jobs queued up for 2 hours now, not processing

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  • Last Post 12 March 2018
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Skyvia Integration posted this 09 March 2018

Three of our hourly jobs appear to be stuck. They queued up 2 hours ago and have not completed. Please advise.

Thank you,

Jeff

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Mariia Zaharova posted this 09 March 2018

Sorry for the inconvenience with this, there was an issue on our side and we have already fixed it. All the mentioned packages were completed.

If we can assist you any further, feel free to contact us.

Best regards,

Mariia

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Skyvia Integration posted this 09 March 2018

Is there any way to get the data that was missed when the jobs weren't working? The one job looks for records modified in the last hour, and the queries don't allow me to get any more granular that TODAY or YESTERDAY.  

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Mariia Zaharova posted this 12 March 2018

Unfortunately, there is no way to do this. Sorry for the inconvenience with this. We will do everything possible to this situation no longer arise. All your packages are running by schedule for now.

Best regards, 

Mariia

 

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