How to access custom fields in jira connector?

  • 78Views
  • Last Post 20 December 2019
0
votes
Fayaz Abdul posted this 20 December 2019

Hi Team,

I am using the jira connector and we need to access the custom fields in jira connector e.g. custom fields in our jira software or service desk project? How can we do that. I´ve read in the documentation that its not possible in the default jira connector in skyvia integration for jira Add-on.Custom Jira fields can be possible only via custom REST connection.How to connect to REST connection? In this case we have to connect you

Please help me out,how to connect to metadata and how to get custom fields in REST connection.

 

Thanks,

Fayaz

0
votes
Dmitriy Muzurov posted this 20 December 2019

Hello Fayaz,

Thank you for submitting a ticket with us.

It is possible to implement via custom REST connection. We can investigate your scenario and prepare all the necessary data to create it for you (we will describe the type of authentication, prepare metadata with custom fields). After that, based on this data, you will need to create a REST connection in Skyvia and use it in your package. 

If such an option suits you, please send us the following information:

- specify tables and API names of custom fields;

- fields data types (with maximum length if it's a string);

- an example of your data.

We will review details and check the possibility to implement this.

We are looking forward to hearing from you.

Close