Hubspot Backup Failure

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Patrick Kaiser posted this 2 weeks ago

Hi,

I noticed we have a permanent error in our Hubspot Backup.

For the "deals" object we recieve the error message "...<head><title>414 Request-URI Too Large</title></head>..."

Our deal object has a lot of custom properties, but if your system is not able to handle it we will have to find a different solution ..

let me know if there is something that can be done to fix this ..

 

thanks and best regards, patrick

0
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Nataliia Nikulina posted this 2 weeks ago

 Hello Patrick,

 

Thank you for contacting Skyvia Support team. 

This error is related to the limitation of web request standards. When executing any package, Skyvia forms an API call and sends it as a web request.

If the length of this request exceeds the allowed length of the URL, the package will fail. You have more than 600 columns in the Deals table, and there are columns with long names. Thus, a very long request is formed.

In order to resolve this issue, we recommend you exclude unnecessary columns from your backup package. This will help to reduce the length of requests sent to the server.

Should you have any further questions, let us know.

 

Best regards,

Nataliia,

Customer Support Engineer 

 

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