Import error on array fields using CSV to Zendesk.

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votes
Ronnie ├ůstrand posted this 2 weeks ago

Import error on array fields using CSV to Zendesk.

Hi I am trying to import organizations to Zendesk via CSV file but get an error on array fiels for instace Zendesk property tags.

How should I format the CSV and configure the input field in order to get it to understrand arrays ? 

 

Error messages:

The following error occurred during conversion of value 'hej.se' in column 'group': Input string was not in a correct format.

 

0
votes
Nataliia Nikulina posted this 2 days ago

Hello Ronnie,  

Thank you for contacting Skyvia Support Team.

We have responded to you via email.  

Please let us know if you have any further questions.  

Kind regards,

Nataliia

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