Import job failing without any error message

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  • Last Post 20 March 2019
0
votes
Giuseppe Cardace posted this 19 March 2019

Hello,

I contacted you in the support chat on March 11th from the account sebastien.virtel@acrotec.ch but I still didn't get any reply (apart from we'll be contacting you soon).

We have a couple of jobs which are failing without any error message shown.

Could you please have a look and tell me what's wrong?

Try for example this one: https://app.skyvia.com/#/packages/66697

Thanks in advance for your support.

Best Regards,

Giuseppe

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0
votes
Mariia Zaharova posted this 20 March 2019

Hello Giuseppe!

Sorry for the delayed response. Unfortunately, we could not detect the reason of the issue with this package. Could you please allow us to run it in the test mode for deeper investigation?

 

Looking forward to your reply.

 

Best regards,

Mariia

0
votes
Giuseppe Cardace posted this 20 March 2019

Hi Mariia,

sure it's a package on a test org and test DB so there are no risks.

Best Regards,

Giuseppe

0
votes
Mariia Zaharova posted this 20 March 2019

Thank you for the reply.

I will contact you as soon as any news is available.

 

Best regards,

Mariia

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