Integration between Amazon RDS and Salesforce does not work.

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  • Last Post 02 April 2021
0
votes
mi ma posted this 30 March 2021

I'm trying to handle data from Amazon RDS (PostgreSQL) as an external object in Salesforce.

I have registered Skyvia's IP in the RDS security group, and I can see the RDS data in "Query SQL" in Skyvia's Connections.

I can successfully "Validate and Sync" with Skyvia in the Salesforce external data source, but I cannot access the RDS data from Salesforce.

If I specify "0.0.0.0/0" instead of Skyvia's IP in the RDS security group, I can see the RDS data from Salesforce.

Please let me know how to configure this.


Salesforce's error massege:

Error received from the external system: 500: { "error":{ "code":"","message":"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond xx.xxx.xxx.xx:5432" } }

0
votes
Sabina Bashuk posted this 02 April 2021

Hello,

Sorry for keeping you waiting.

Please contact your Salesforce manager to troubleshoot the issue, as it appears to be not on our end.

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