Integration between Amazon RDS and Salesforce does not work.

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  • Last Post 3 weeks ago
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votes
mi ma posted this 3 weeks ago

I'm trying to handle data from Amazon RDS (PostgreSQL) as an external object in Salesforce.

I have registered Skyvia's IP in the RDS security group, and I can see the RDS data in "Query SQL" in Skyvia's Connections.

I can successfully "Validate and Sync" with Skyvia in the Salesforce external data source, but I cannot access the RDS data from Salesforce.

If I specify "0.0.0.0/0" instead of Skyvia's IP in the RDS security group, I can see the RDS data from Salesforce.

Please let me know how to configure this.


Salesforce's error massege:

Error received from the external system: 500: { "error":{ "code":"","message":"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond xx.xxx.xxx.xx:5432" } }

0
votes
Sabina Bashuk posted this 3 weeks ago

Hello,

Sorry for keeping you waiting.

Please contact your Salesforce manager to troubleshoot the issue, as it appears to be not on our end.

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