internal error - on integration run

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votes
Assaf Eisenstein posted this 4 weeks ago

Hi,

 

Why do I get internal  erro on hubspot integration when trying to get hubspot's engagemants table.

 

Thanks

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Mariia Zaharova posted this 4 weeks ago

We are investigating the issue. I will post here the results as soon as possible.

 

Best regards,

Mariia

0
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Assaf Eisenstein posted this 4 weeks ago

Any news?

-1
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Mariia Zaharova posted this 3 weeks ago

The issue is in progress. I will post here the results as soon as any are available.

 

Best regards,

Mariia

0
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Assaf Eisenstein posted this 3 weeks ago

?

1
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Mariia Zaharova posted this 3 weeks ago

The "internal error" occurs on HubSpot side and is not related to Skyvia. Skyvia retrieves data from HubSpot page by page, 250 records per 1 API call. Each result contains an offset (pointer) to the next page. This offset is used in the subsequent API call. On one of such calls the error occurs in HubSpot. With the help of one of our customers we performed extending logging on his package and sent log file with the details to HubSpot. Currently, we are waiting for response from HubSpot.

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Assaf Eisenstein posted this 3 weeks ago

ok, pls let me know when they answer and we have a solution.

Thanks!

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