Lately I'm having issues when creating or udpating a task inside Syncronization packages... Seems it happens always, but my problem is when trying to Sync Salesforce with a MYSQL db. After choosing any tables the "Column definitions" screen appears empty. Any help?
Issue when creating or updating Sync Tasks
- 78Views
- Last Post 04 September 2020
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Mariia Zaharova
posted this
29 August 2020
posted
29 August 2020
Hello Marcus,
Thank you for your report on this.
We have created a request for our developers. We will update you with the results as soon as possible.
Best regards,
Mariia
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Mariia Zaharova
posted this
02 September 2020
posted
02 September 2020
Hello Marcus,
The issue has been fixed. Please try your scenario again.
Best regards,
Mariia
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Athena Alliance
posted this
03 September 2020
posted
03 September 2020
Hi! Now previous error is gone... But now i'm having an issue with my MySQL connections... I'm getting following error:
Have checked database and it is up and running on that IP/PORT. Any idea?
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Mariia Zaharova
posted this
04 September 2020
posted
04 September 2020
Hello Marcus,
Most likely the issue is related to the fact that we have switched Skyvia to a new additional IP - 40.112.165.10. You should be able to see the New IP notification in your account:
Please refresh your list of allowed IPs.
Best regards,
Mariia