Dmitriy Muzurov
posted this
28 January 2020
Dear Graham,
Our development team looked into your case.
During the process of reading AuditRecords, Skyvia reaches the next page and executes this request:
GET https://zenqms.atlassian.net/rest/api/3/auditing/record?limit=100&offset=900
It results in an error and Jira server sends us this response:
{"errorMessages":["Internal server error"],"errors":{}}
We tried to change a PageSize metadata parameter to 1000, as it is stated in Jira API documentation, and that didn't help. Before this change, a request failed when reading the page after a nine hundredth record. After the change it fails right away when reading the very first page, since there are 1000 records on one page.
Please reach out to Jira support and pass them our findings. They might be able to check out the reason of such server response.
We are looking forward to hearing from you.