lastsynctime - accidently reset

  • 139Views
  • Last Post 07 April 2021
  • Topic Is Solved
0
votes
Dougal Guppy posted this 23 March 2021

Hi - I've accidently reset the the lastsynctime to empty for both my replication jobs; I'd like to set this date to 23rd March but it doesn't let me.

 

 

Order By: Standard | Newest | Votes
1
votes
Sabina Bashuk posted this 07 April 2021

Hi Dougal.

It has been set as you requested, please check.

Thank you for your patience!

  • Supported by
  • Dougal Guppy
0
votes
Dougal Guppy posted this 06 April 2021

Hi -

No problem. It's AEST (Sydney, Australia)

0
votes
Sabina Bashuk posted this 06 April 2021

Hi Dougal,

Sorry for keeping you waiting.

In order for us to help with this - could you please provide us with you timezone? As we operate on UTC.

0
votes
Dougal Guppy posted this 06 April 2021

Hi - please let me know when this has been completed.

0
votes
Dougal Guppy posted this 30 March 2021

Package ID: 111736

0
votes
Dougal Guppy posted this 29 March 2021

Hi -

Great.

LastSyncTime: 30/03/2021 
Package Name: CRM Contacts To Redshift

Where do I find the package ID?

Thanks,
Dougal

0
votes
Dmitriy Muzurov posted this 29 March 2021

Dear Dougal,

Thank you for your reply.

We understand your situation. Please provide us with the LastSyncTime parameter value in UTC and the package ID in question.

We will see what can be done from our side.

0
votes
Dougal Guppy posted this 29 March 2021

Hi -

Are you able to set the LastSyncTime parameter? Its reset and can't re-run from the beginning as this will go over our monthly push in one day. Please can you help here.

Thanks,
Dougal

0
votes
Dmitriy Muzurov posted this 28 March 2021

Dear Dougal,

Thank you for the screenshot.

It is not possible to set up a LastSyncTime parameter manually. Skyvia sets this up automatically and you can either reset it or leave as is.

Should you have any questions, do not hesitate to contact us back.

0
votes
Dougal Guppy posted this 28 March 2021

Hi -

 

There isn't an error message; the interface doesn't allow me to manualy set a lastsynctime

 

0
votes
Sabina Bashuk posted this 26 March 2021

 Hello Dougal,

Sorry for the delayed reply.

Could you please provide us with the error message you get?

Close