Legal Questions (Chat unanswered)

  • 28Views
  • Last Post 13 August 2020
Dimitri Olympios posted this 13 August 2020



I contacted you last week (07/08) concerning two legal questions.


I have no news since then. Can you please get back to me?


Thanks in advance,

Mariia Zaharova posted this 13 August 2020

Hello Dimitri,


We have answered you in the chat on August 7 with the following information:

Hello! Skyvia service is located in Microsoft Azure (West US California data centers). No other data centers are available.


Also, we have answered you by email on August 11:

Here’s a link to the Privacy Policy:

On the very top of the webpage you can find the answers to your questions.

1. “What exactly is included in Personal Information?”

Essential account data.
Optional account data.
Billing account data.
Billing information.
Connection data.
Online form, email and chat data.
Support ticket data.
Support portal.

For more details, please check the article following the link above.

2. “Also please specify how long is that data kept”

Your findings were correct. Please refer to this clause as an answer to your question: “...7. Data Retention”,



Best regards,