Missing field when importing Subscriptions data from ChargeBee through Skyvia

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  • Last Post 19 December 2022
0
votes
Shmulik Kaplan posted this 08 December 2022

Hi,

I created a package to import some of ChargeBee tables into BigQuery.

I used the Chargebee connector.

In the Subscriptions source I am missing a field called "custom_fields". I'm using this field to populate application specific data and I need to import it into BigQuery. 

Can you let me know if I'm doing something wrong or if this is a bug?

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0
votes
Yevheniia Bilotserkovska posted this 12 December 2022

Hello Shmulik,

Thank you for contacting us.

Could you please share the APIName of the "custom_fields" field (for example, give us a screenshot from Postman where you have this field returned)?

We will check the possibility of supporting this field and let you know the result.

Best regards,

Yevheniia Bilotserkovska

0
votes
Shmulik Kaplan posted this 12 December 2022

Hi Yevheniia,

Not sure I follow your request. 

The "custom_fields" field is one of the fields in the Sunscription table in Chargebee native data.

 

When using another tool (not skyvia) I am able to import this field and use it. On Skyvia however this field is not part of the fields available for selection while importing the subscription table. 

0
votes
Yevheniia Bilotserkovska posted this 13 December 2022

Hello Shmulik.

Thank you for your reply.

Currently, we don't have this field supported, but we will check the possibility to support it.

Could you please do the following:

- Go to Postman and check whether this field will return (put your domain and API key as on the screenshot below) and press Send;

- Share the screenshot of the result.

We are looking forward to hearing from you.

Best regards,

Yevheniia Bilotserkovska

0
votes
Shmulik Kaplan posted this 13 December 2022

Hi Yevheniia,

I'm using Skyvia though the web UI and I'm not familiar with Postamn or APIs. 

Can you give me more detailed explanation of what you require?

 

 

0
votes
Yevheniia Bilotserkovska posted this 19 December 2022

Hello Shmulik.

Sorry for the delayed reply.

Please go to Postman and create a Workspace:

Then open this Workspace and select New - HTTP Request:

 

After that, you need to put the data as on the screenshot below (just please put there your domain and API key) and press Send.

Please share the screenshot of the result.

Best regards,

 

Yevheniia Bilotserkovska

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