Multiple users cannot access my shared workspace

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  • Last Post 1 weeks ago
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Gideon Stowell posted this 2 weeks ago

I've seen some tickets from 2020 about adding the functionality for all users of a workspace to have access to queries/connections that I persoanlly create. The other tickets mentioned that this would likely be added by end of 2020 but I have been trying to do just that unsuccessfully. 

I had created a db connection and a query via the webapp. Then on the google sheets add-on I logged in and could execute that query in google sheets. After this I had a collegue log in and install the add-on and login. He was given admin access to the shared workspace like me. However, he could not see the connetion or query I had created in the add-on menus. 

Has this not been added completely or am I missing something in my setup?

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Dmitriy Muzurov posted this 2 weeks ago

Hello Gideon,

Thank you for submitting a ticket with us.

Google API changed and Skyvia Query Add-on settings are misconfigured.

We raised a ticket with our developers to investigate this.

Once there are any details, we will let you know.

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Dmitriy Muzurov posted this 2 weeks ago

Dear Gideon,

Our team has fixed the issue.

Make sure to select the required workspace in Add-ons -> Skyvia Query -> Settings:

Should you have any questions, do not hesitate to contact us back.

 

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Gideon Stowell posted this 1 weeks ago

Thanks! This is working for us now. I marked the solution

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