Multiple users cannot access my shared workspace

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  • Last Post 22 February 2021
  • Topic Is Solved
Gideon Stowell posted this 15 February 2021

I've seen some tickets from 2020 about adding the functionality for all users of a workspace to have access to queries/connections that I persoanlly create. The other tickets mentioned that this would likely be added by end of 2020 but I have been trying to do just that unsuccessfully. 

I had created a db connection and a query via the webapp. Then on the google sheets add-on I logged in and could execute that query in google sheets. After this I had a collegue log in and install the add-on and login. He was given admin access to the shared workspace like me. However, he could not see the connetion or query I had created in the add-on menus. 

Has this not been added completely or am I missing something in my setup?

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Dmitriy Muzurov posted this 16 February 2021

Hello Gideon,

Thank you for submitting a ticket with us.

Google API changed and Skyvia Query Add-on settings are misconfigured.

We raised a ticket with our developers to investigate this.

Once there are any details, we will let you know.

Dmitriy Muzurov posted this 17 February 2021

Dear Gideon,

Our team has fixed the issue.

Make sure to select the required workspace in Add-ons -> Skyvia Query -> Settings:

Should you have any questions, do not hesitate to contact us back.


Gideon Stowell posted this 22 February 2021

Thanks! This is working for us now. I marked the solution