Netsuite Backup

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Gaven Bouwer posted this 5 weeks ago

Hi

We are busy testing the skyvia netsuite backup service but i am unable to connect, i get the following error message
when trying to connect "Two-Factor Authentication required"

I have disabled 2FA on my netsuite account but still get the same message

Can you please help?

Regards

Gaven

 

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Mariia Zaharova posted this 4 weeks ago

Skyvia works with NetSuite via NetSuite API. NetSuite tells that admin role with 2FA can't be used in API and NetSuite recommends to use a less-privileged role that does not require 2FA. Thus, please check that you are using user with the role without 2FA for connecting to NetSuite in Skyvia.

 

Best regards,

Mariia

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Gaven Bouwer posted this 3 weeks ago

Thanks, i finally figured it out.

I disabled 2FA on my admin account and still couldn't log in so i had to create a new user with a copy of the admin role and that worked

 

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