Netsuite Backup

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  • Last Post 28 March 2019
0
votes
Gaven Bouwer posted this 21 March 2019

Hi

We are busy testing the skyvia netsuite backup service but i am unable to connect, i get the following error message
when trying to connect "Two-Factor Authentication required"

I have disabled 2FA on my netsuite account but still get the same message

Can you please help?

Regards

Gaven

 

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votes
Mariia Zaharova posted this 21 March 2019

Skyvia works with NetSuite via NetSuite API. NetSuite tells that admin role with 2FA can't be used in API and NetSuite recommends to use a less-privileged role that does not require 2FA. Thus, please check that you are using user with the role without 2FA for connecting to NetSuite in Skyvia.

 

Best regards,

Mariia

0
votes
Gaven Bouwer posted this 28 March 2019

Thanks, i finally figured it out.

I disabled 2FA on my admin account and still couldn't log in so i had to create a new user with a copy of the admin role and that worked

 

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