NetSuite Backup

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  • Last Post 01 September 2022
0
votes
Tomer Fellus Levy posted this 30 August 2022

Hi,

I have dayly NetSuite Backup ,i can't see all the sanpshuts ,

please assist ASAP

Tomer,

+972 54 5442093

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0
votes
Mariia Zaharova posted this 30 August 2022

 Hello Tomer,

 

You have reached your Backup plan storage limits and, thus, your backup packages do not run by schedule:

 

We recommend you checking these links:

https://docs.skyvia.com/backup/working-with-backups/managing-storage-space-and-deleting-old-snapshots.html

https://docs.skyvia.com/account-management/subscription-limits-and-plans-in-more-details.html#backup

 

Best regards,

Mariia

 

0
votes
Tomer Fellus Levy posted this 30 August 2022

I upgrade my account 2 month ago,

Please advice ASAP

 

 

 

0
votes
Tomer Fellus Levy posted this 30 August 2022

Hi,

 

Any  update this is very argent issue,

 

Tomer

0
votes
Tomer Fellus Levy posted this 30 August 2022

Any  update this is very argent issue,

 

Tomer

0
votes
Mariia Zaharova posted this 30 August 2022

Hello Tomer,

 

There is no problem with your Backup subscription, it is active. However, your plan provides 20 GB of Storage for your backups. Currently, you have reached this limit and need to free the storage so that new snapshots can be created. Note, that during each package run full snapshot is created.

Kindly check these links:

https://docs.skyvia.com/backup/working-with-backups/managing-storage-space-and-deleting-old-snapshots.html

https://docs.skyvia.com/account-management/subscription-limits-and-plans-in-more-details.html#backup

  

0
votes
Tomer Fellus Levy posted this 30 August 2022

Hi,

I UPGRADE the storage plane to 200G

Way i can't see the 200G storage?

Please advice ASAP i need to backup the Env ASAP

 

Thanks,

Tomer,

0
votes
Tomer Fellus Levy posted this 31 August 2022

Any update ?

0
votes
Mariia Zaharova posted this 01 September 2022

Hello Tomer,

 

Our Sales department contacted you by email yesterday. Please contact Darina with these questions.

We provide only technical support on the Support Portal.

 

Best regards,

Mariia

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