New users not getting invite email

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  • Last Post 04 June 2019
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votes
Justen Hollis posted this 03 June 2019

When I add a new user, they are not getting an invition email or any way to initially login.  If they try to do a password reset, they never get that email either.  As an admin, on the users page, I see that the user is "invited," but it never changes to "user."

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Dmitriy Muzurov posted this 04 June 2019

Hi Justen,

Thank you for submitting a ticket with us.

We have replied to you by email.

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