Not getting custom fields from Pipedrive leads

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  • Last Post 13 October 2022
  • Topic Is Solved
0
votes
David Nguyen posted this 02 October 2022

Hi,

 

We're not getting the custom fields when replicating leads from Pipedrive. We do get them from the deals though. 
How could we add those? This is something we do need as there are some key information that we store in custom fields. 

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votes
Yevheniia Bilotserkovska posted this 04 October 2022

Hello David.

Thank you for contacting us.

Skyvia works with Pipedrive via their API and is bounded by API's features and limitations.

This is a feature of Pipedrive - if a custom field is added for Deals, then it should appear for Leads as well.

Skyvia currently only supports custom fields for the Deals, Organizations and Products objects, that is why you don't see these fields in the Leads object.

We will investigate the possibility of supporting custom fields in the Pipedrive Leads object and will let you know the result.

Best regards,

Yevheniia Bilotserkovska.

0
votes
Yevheniia Bilotserkovska posted this 07 October 2022

Hello David.

Thank you for your waiting.

Our development team have already supported custom fields in the Leads table. Could you please check from your side and let us know the result.

Please note that since this table has been updated you need to recreate Leads table in your Target database. To do this you can enable Drop Tables in your Package, then save and run the Package.

Please let us know if you need any additional information from our side.

Best regards,

Yevheniia Bilotserkovska.

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David Nguyen posted this 13 October 2022

Hello Yevheniia,

Thanks for the update. It does work, and I'm getting the custom fields in the Leads now. Thank you so much for the great support.

I apologize for not answering right away, as I was on holidays those last days.

 

Best regards,

 

David

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