• Package failure with Close failed: There is an error in XML document (3, 2)..

Package failure with Close failed: There is an error in XML document (3, 2)..

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  • Last Post 6 days ago
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votes
Piroska Bisits-Bullen posted this 2 weeks ago

Hi,

I can't work out why my package is failing. There are 0 records synced from Redshift to Salesforce with an error message Close failed: There is an error in XML document (3, 2).. What does this error mean, and how can I fix it?

These are the details for the failed run:

Production Workspace

Worker Data Sync - Redshift / Salesforce

Run Id: 52118318

Date: Feb 18, 2021 8:58:05 AM

State: Failed

Error: Close failed: There is an error in XML document (3, 2)..

 

thanks,

Piroska

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votes
Mariia Zaharova posted this 2 weeks ago

Hello Piroska,

 

The issue is related to the Salesforce connector and occurs with the "Use Bulk API" option, most likely, due to some unexpected error format. Thus, first of all, we would like you to open your Salesforce connection, go to the Advanced Settings and disable the "Use Bulk API" option. Save the connection and run the package. What is the result?

 

We are looking forward to your reply.

 

Best regards,

Mariia

0
votes
Piroska Bisits-Bullen posted this 2 weeks ago

We didn't change anything, but the package ran fine the last two days. So I guess whatever it was has been resolved. Thanks!

0
votes
Mariia Zaharova posted this 6 days ago

Hello Piroska,

 

 

Thank you for your reply.

Glad to see that this issue is resolved.

 

Best regards,

Mariia

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