Package schedule is not executing

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  • Last Post 5 weeks ago
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Chadwick Smith posted this 5 weeks ago

I set a schedule for my package to run every day at midnight (screenshot).  But it has been a few days and it never ran.  Is this a bug?

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Mariia Zaharova posted this 5 weeks ago

Hello! 

 

We checked your account. You have reached the records limit, provided by your current Data Integration pricing plan (Standard $99.00/month; 500k / 500k of Records).

 

You can check your account details here.

 

NOTE: you can enable additional charging for records exceeding the monthly limit by clicking 'enable' near 0.06$ per 1k Records.

 

If we can assist you any further, feel free to contact us.

 

Best regards,

Mariia

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Chadwick Smith posted this 5 weeks ago

Thank you for the explanation.  Can you talk on the phone tomorrow?  My billing person wants to ask you questions about this feature before we 'enable' it.

 

thanks

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Mariia Riabushenko posted this 5 weeks ago

 Hi Chadwick!

I`m a Sales Account Executive at Skyvia and will lead your case.

I have contacted you to your email address. Please check and get back to me on the question.

Thanks!

Best,

Mariia R.

Sales Account Executive

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