Package schedule is not executing

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  • Last Post 24 January 2020
  • Topic Is Solved
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votes
Chadwick Smith posted this 23 January 2020

I set a schedule for my package to run every day at midnight (screenshot).  But it has been a few days and it never ran.  Is this a bug?

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Mariia Zaharova posted this 23 January 2020

Hello! 

 

We checked your account. You have reached the records limit, provided by your current Data Integration pricing plan (Standard $99.00/month; 500k / 500k of Records).

 

You can check your account details here.

 

NOTE: you can enable additional charging for records exceeding the monthly limit by clicking 'enable' near 0.06$ per 1k Records.

 

If we can assist you any further, feel free to contact us.

 

Best regards,

Mariia

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Chadwick Smith posted this 24 January 2020

Thank you for the explanation.  Can you talk on the phone tomorrow?  My billing person wants to ask you questions about this feature before we 'enable' it.

 

thanks

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Mariia Riabushenko posted this 24 January 2020

 Hi Chadwick!

I`m a Sales Account Executive at Skyvia and will lead your case.

I have contacted you to your email address. Please check and get back to me on the question.

Thanks!

Best,

Mariia R.

Sales Account Executive

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