Packages failed to run

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  • Last Post 08 December 2020
  • Topic Is Solved
0
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Becky Honey posted this 07 December 2020

My packages Hubspot Contacts and Hubspot Engagements ran Saturday but not Sunday or today as they are set to run everyday. Why does this keep happening?

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Mariia Zaharova posted this 08 December 2020

Hello Becky, 

 

You have reached the monthly limit of your Data Integration Standard plan: 500k / 500k of Records

 

That's why your packages are not running. Limits for your account are reset each month on the 25th day. If you do not want to wait, you can upgrade to a higher plan or enable an extra quota, for this click 'enable' near '0 of 0.06$ per 1k Records'.

Please refer to https://docs.skyvia.com/account-management/subscription-limits-and-plans-in-more-details.html

 

If you have any further questions, feel free to contact us. We will be glad to answer all your further questions.

 

Best regards,

Mariia

 

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