• Packages not running at defined intervals during random moments throughout the day

Packages not running at defined intervals during random moments throughout the day

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  • Last Post 6 days ago
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Freddie Harris posted this 1 weeks ago

Hello,

We have two packages which write between Snowflake and Zoho CRM. We have scheduled them to run every one minute, however we notice that the CRM to Snowlfake package will (at random times throughout the hour) stay queued for 20-30 min. Sometimes it runs every 5-8 minutes, and sometimes it runs every 20 minutes. Do you know what could be causing the delay if it is scheduled to run every minute?

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Serhii Muzyka posted this 6 days ago

 Hi Freddie,

 

Thank you for contacting Skyvia Support.

Please note that if you schedule your package during peak hours, the package will stay in the queue longer. After the queue, it will begin to execute. 

However, we are already working on giving the priority to users packages according to their plan. At this moment, we can give a priority to your packages manually.

Kindly provide us the names of the packages that need to be prioritized.

 

Thank you in advance and looking forward to hearing from you.

 

Best regards,

Serhii

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