Permission denied between GSheets and FTPs while objects test connection successful. And it was working before. I don't know what to do now in order to make it work again.
There is only one folder in the FTPs, so I don't think that's the issue.
Hello,
Thank you for contacting us.
The 'Test Connection' establishes a connection to the server, but does not check for permissions to write to the folder (root or any other). According to our internal log, the error occurs exactly when trying to write the result file to the root directory of your FTP server.
That's why we recommend checking your FTP user's root permissions and server settings. You can also try to choose another folder for export, where you surely have permission to write.
Feel free to reach me for any questions, I would be more than happy to assist you.
Best regards,
Mariia
