posted
27 September 2021
I ran out of the record limits on the basic plan 25k/25k. Will the plan refresh to 0/25k next month?
Pricing plan
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- Last Post 27 September 2021
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votes
Starboard Dev
posted this
27 September 2021
0
votes
Nataliia Nikulina
posted this
27 September 2021
Hello,
Thank you for contacting Skyvia Support team.
You have reached your Basic Data Integration plan limits:
Records: 25k of 25k
With the Basic pricing plan you can process 25K records per month for replication, synchronization, and import (not from the CSV source) packages and additionally 200k records per month for export packages and import from the CSV files.
You can see the Auto Renewal status on your Account page in the Subscriptions pane together with the date and sum of the next charge.
You can check details here: https://admin.skyvia.com/#/explorer/accounts/86335
Limits are reset once a month on a day when you purchased a paid plan. It will happen on Oct 17 in your case.
Feel free to contact us in case of any questions or issues.
Best regards,
Nataliia,
Customer Support Engineer
