Problem at import of .csv file from Google Drive to Salesforce

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  • Last Post 11 November 2019
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votes
Traffic posted this 11 November 2019

There is an automation that runs every day that is working for more or less one month. This automation catches a .csv file from a folder at Google Drive and import this file to an Salesforce database. Usually, this automation goes well, but this problem already appeared two times. Then, when i do manually the run, the process works fine.

The limits of the plan hired are higher than the current amount of records imported/exported, so i don't think this is the problem.

Can someone explain to me why this happened and what can we do to fix it?

0
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Mariia Zaharova posted this 11 November 2019

Hello!

 

Sorry for the inconvenience with this. 

This is an internal Skyvia issue. For now, the issue is fixed. 

We migrated to other virtual machines in Azure and significantly increased the temporary storage. In addition, we improved the monitoring of the state of this storage.

 

Please check it and let us know the results.

 

Best regards,

Mariia

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