Query on Zoho Project connection

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  • Last Post 08 February 2023
0
votes
Sergio Sardo posted this 03 February 2023

Hi to all.
I've configured a connection for ZohoProject app.

When I try to query the table "Tasks" I get an error message:
Screenshot of error case

After a few tries, I suppose the problem is, at least, in "CustomTag" field, a field that I anyway need.
Best Regards!

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0
votes
Sergio Sardo posted this 05 February 2023

It happens also for "SubTasks" table

0
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Yevheniia Bilotserkovska posted this 06 February 2023

Hello Sergio.

Thank you for contacting us.

We have forwarded your request to our technical team and will let you know once there are any updates.

Best regards,

Yevheniia Bilotserkovska.

0
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Sergio Sardo posted this 06 February 2023

The commited field is "CustomFields" for both tables, not "CustomTag" as I wrote opening the ticket, sorry. 

Just a note: Custom fields are very important. If SkyVia is not able to get them, maybe it's a blocking trouble for us. I don't see any "custom fields" table with the actual values they have, while if I "backup" Zoho Project tables with the native command, I get a few tables with the customfields values (split among Projects, Tasks Issues, ....). 
I wait for the result of this ticket to check if custom fields values will be become available  :-) 

Best Regards!

0
votes
Yevheniia Bilotserkovska posted this 08 February 2023

Hello Sergio.

Thank you for your waiting and response.

We are happy to inform you that the CustomFields column is already supported. Could you please check and confirm from your side?

Please let us know if you need any additional information, we will be happy to help.

Best regards,

Yevheniia Bilotserkovska.

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