Redshift Connection Stopped Working

  • 35Views
  • Last Post 18 August 2020
0
votes
Power BI posted this 03 August 2020

Hello,

We have many Redshift packages that sync data from salesforce and zendesk to our redshift cluster. Recently, all packages stopped working with the error "AWS Access Key ID is not specified.". We have not made any changes to the connection or the packages, so this appears to be a bug that we need fixed urgently in order to report on our salesforce data. I have tested the AWS Access Key ID and Secret Key that are stored in the connection, and the keys still work just fine for uploading data into s3 and other actions. 

I have attached a screenshot of the redshift connection that shows a successful connection.

Thank you for your support, and I look forward to hearing back about a resolution.

 

Thanks,

 

Kenton Cozart

Data Scientist

Pax8

Attached Files

Order By: Standard | Newest | Votes
0
votes
Mariia Zaharova posted this 04 August 2020

Hello Kenton,

 

Thank you for contacting our Skyvia Team.

 

Sorry for the inconvenience with this.

We are working on this issue at the moment. I will inform you when the issue is fixed.

 

Best regards,

Mariia

0
votes
Mariia Zaharova posted this 18 August 2020

Hello Kenton,

 

We have fixed the issue and updated Skyvia with the fix.

 

Best regards,

Mariia

Close