Salesforce connector - Error Object reference not set to an instance of an object.

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votes
Lucy Rayner posted this 2 weeks ago

Hi,

This week my salesforce backup failed with the error below. 

 

I then tried to create a new connection to the Salesforce but it failed with error: Error Object reference not set to an instance of an object.

This is the only backup service I'm using so it's very important that I get this resolved. 

Thanks,

Lucy

 

0
votes
Mariia Zaharova posted this 2 weeks ago

Hello Lucy,

 

Thank you for contacting Skyvia Support team!

 

Your backup package uses the "Religion News Service" connection. Currently, this connection gives the "expired access/refresh token" error. Please open this connection and re-login to Salesforce in order to refresh the token for this connection.

After this, please run the package and let us know the results.

 

Best regards,

Mariia

 

 

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