Salesforce External ID fields not updating

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  • Last Post 12 June 2018
0
votes
Aaron Zimmerlin posted this 11 June 2018

I have created some new fields on one of my custom objects in SF, one or more of which are External ID fields. When in the Skyvia interface, I look for these fields both on the field mapping page, and to use as the External ID field when creating an Upsert operation. The Refresh button at the bottom of the page does not cause these fields to appear.

My assumption is that therecan be some lag time between the creation/update of fields and when they will populate through the Skyvia connection, but what could cause this? Is there any way to aviod it? Is there anything I can do to speed along this process?

0
votes
Mariia Zaharova posted this 12 June 2018

By default, Skyvia caches metadata of available objects for cloud sources. Please perform the following steps:

- open your Salesforce connection and click the 'clear' link for "Metadata Cache" parameter;

- try your scenario again.

Please refer to:

https://skyvia.com/resources/docs/index.html?salesforce_connections.htm

 

Tell us if this helps.

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