Schedule not working

  • 89Views
  • Last Post 30 June 2017
  • Topic Is Solved
vpeigneux posted this 29 June 2017


I have a scheduled package every day at 12:08AM :

But the pacgae is not lauched.
As you can see in this screenshot it says that it will run on june 22 (last week) but it has never been launched :

Mariia Zaharova posted this 30 June 2017

You have reached the monthly records limit, provided by your Free Data Integration pricing plan. Thus, your packages will not be executed till the current subscription month is over.

You can check your account details on your account page. To open your account page, click your account name in the upper right corner and then click 'Account'. Or you may simply open the following link:

On the Account page you will see your current subscriptions with their limits.


For import and replication, the number of records, successfully added/modified/deleted in the target objects or tables, is counted. 

For export we count the number of records added to CSV file. 

For synchronization, the total number of records, successfully added, modified, or deleted in both sources, is counted. 

For each package run, you can find the number of records used in the package Run History.

With the Free pricing plan you can process 5k records per month using replication, synchronization and import (not from the CSV source) packages and additionally 100k records per month for export packages and import from the CSV files.