We have had an issue of a scheduled import package running an additional time on top of the scheduled time. Please see below how our job has been scheduled at 03:00 AM and then see duplicate runs in log history:
Can you advise if this is a known bug or do you have any suggestions for how we can resolve this?
Hi,
Thank you for contacting Skyvia Support.
Our technical team will investigate the case.
I will revert to you with the result as soon as possible.
Sorry for the inconvenience.
Best regards,
Serhii
Technical Support Engineer
Hi,
We are really sorry for the delayed response.
We see that you have deleted the package with the issue and have created a new one. Let us know if the situation with the schedule repeats in your new package and we will continue trying to find a solution.
Should you have any other questions, don't hesitate to reach out.
Best regards,
Serhii
Technical Support Engineer
Hi,
Thanks for your patience with this request!
We see that you have deleted your previous package and created a new one. In the new package, the issue is resolved.
If the situation repeats, don't hesitate to reach out.
Best regards,
Serhii
