Scheduled Job duplicate runs

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Skyvia Integration posted this 31 October 2022

We have had an issue of a scheduled import package running an additional time on top of the scheduled time.  Please see below how our job has been scheduled at 03:00 AM and then see duplicate runs in log history:

 

Can you advise if this is a known bug or do you have any suggestions for how we can resolve this?

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Serhii Muzyka posted this 01 November 2022

Hi,

Thank you for contacting Skyvia Support.

 

Our technical team will investigate the case. 

I will revert to you with the result as soon as possible. 

 

Sorry for the inconvenience. 

Best regards,

Serhii

Technical Support Engineer

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Serhii Muzyka posted this 3 weeks ago

Hi,

We are really sorry for the delayed response.

 

We see that you have deleted the package with the issue and have created a new one. Let us know if the situation with the schedule repeats in your new package and we will continue trying to find a solution.

 

Should you have any other questions, don't hesitate to reach out.

 

Best regards,

Serhii

Technical Support Engineer

 

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Serhii Muzyka posted this 2 weeks ago

Hi,

 

Thanks for your patience with this request!

We see that you have deleted your previous package and created a new one. In the new package, the issue is resolved.

 

If the situation repeats, don't hesitate to reach out.

 

Best regards,

Serhii

 

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