scheduled job started 22 minutes later than scheduled

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  • Last Post 25 November 2022
Redd Barna CRM posted this 25 November 2022

Hi skyvia ,

We have a export package scheduled to  run daily on weekdays at 2.30 AM
today the 25.11.2022 , it ran at 2.52, 22 minutes later than normal. run id: 113778884

I'm trying to troubleshoot why this happened, did you have any known issues on your side at this point?

Another scheduled job we have at 2.50 am ran as normal.
There is a dependency between these two job running in sequence, as they work on the same records.

any thoughs would be appreciated. 

Kind regards,

  Pierre Quarre
Save the children Norway

Mariia Zaharova posted this 25 November 2022

Hello Pierre,


Thank you for contacting us and sorry for the inconvenience.

We had an insignificant problem with the queue so some packages started later, it's already been successfully fixed.


Please monitor your packages and let us know if there are any issues.


Feel free to reach me for any questions, I would be more than happy to assist.


Best regards,