Slow Metadata loading for Salesforce Endpoint

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  • Last Post 01 July 2020
Scott Kent posted this 30 June 2020

I am learning your support system so thanks for your patience. I had an email about this.

We are setting up 230 Connections to salesforce.  I ran into an issue on creating the Endpoint.
It happens on the Second step "Set Up Model"

I click on the Checkbox in the Header Row to Select All Objects.
Then a Pop Up Notification displays in the Upper Right showing the status of the "MetaData Loading"
This was taking about an hour or more to download.

However, today it was much faster.

Is this performed Server Side or Client Side?
I ask because it might be my internet connection is the issue?

Dmitriy Muzurov posted this 01 July 2020

Hi Scott,

Thank you for submitting a ticket with us.

Skyvia is working with Salesforce through their API.

Most likely, Salesforce servers were overloaded during your first attempt, or API was loaded with other Skyvia packages or jobs outside of Skyvia. So, this highly depends on Salesforce.

We selected all 850 Salesforce objects and metadata loading took a bit more than 4 minutes.

Should you have any questions, do not hesitate to contact us back.