Sync between Zoho CRM Api v2 and MySQL database

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0
votes
Alexis ROMEZIN posted this 4 weeks ago

Hello,

We got a problem with an integration package (synchronization) between Zoho CRM Api v2 and a MySQL cloud database.

We created a new Zoho CRM connection, on Zoho side we are well in English language.

But even if we created a record on Vendors module on Zoho CRM side, this record is not created on MySQL side.

URL package : https://app.skyvia.com/#/packages/86646

Can you help us ?

Thanks,

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0
votes
Alexis ROMEZIN posted this 4 weeks ago

We have this problem too with Leads module, Leads which are modified on MySQL side database are not synchronized on Zoho CRM.

It's a real big issue for us !

Thanks,

0
votes
Alexis ROMEZIN posted this 4 weeks ago

On this package, we noticed this on run history :

Changes from Dec 31, 2019 115:22 AM to Dec 31, 2019 11:463 AM

next occurence is

Changes from Dec 31, 2019 11:476 AM to Dec 31, 2019 11:53:45 AM

so changes between 11:463 AM and 11:476 AM are not synchronized ?


 

It's the same for all occurences, we saw a gap between each occurence.

Changes from Dec 31, 2019 11:12:01 AM to Dec 31, 2019 11:19:12 AM

next occurence is

Changes from Dec 31, 2019 11:20:45 AM to Dec 31, 2019 11:26:10 AM

so between 11:19:12 AM and 11:20:45 AM it's not synchronized

 

It's a big problem, because modifications made on MySQL side between these gaps are not sync with Zoho CRM

Can you help us on this ?

 

Thanks,

 

0
votes
Mariia Zaharova posted this 3 weeks ago

Hello Alexis,

 

We have answered you by email.

 

Best regards,

Mariia

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