Sync between Zoho CRM Api v2 and MySQL database

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  • Last Post 02 January 2020
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votes
Alexis ROMEZIN posted this 30 December 2019

Hello,

We got a problem with an integration package (synchronization) between Zoho CRM Api v2 and a MySQL cloud database.

We created a new Zoho CRM connection, on Zoho side we are well in English language.

But even if we created a record on Vendors module on Zoho CRM side, this record is not created on MySQL side.

URL package : https://app.skyvia.com/#/packages/86646

Can you help us ?

Thanks,

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votes
Mariia Zaharova posted this 02 January 2020

Hello Alexis,

 

We have answered you by email.

 

Best regards,

Mariia

0
votes
Alexis ROMEZIN posted this 31 December 2019

On this package, we noticed this on run history :

Changes from Dec 31, 2019 115:22 AM to Dec 31, 2019 11:463 AM

next occurence is

Changes from Dec 31, 2019 11:476 AM to Dec 31, 2019 11:53:45 AM

so changes between 11:463 AM and 11:476 AM are not synchronized ?


 

It's the same for all occurences, we saw a gap between each occurence.

Changes from Dec 31, 2019 11:12:01 AM to Dec 31, 2019 11:19:12 AM

next occurence is

Changes from Dec 31, 2019 11:20:45 AM to Dec 31, 2019 11:26:10 AM

so between 11:19:12 AM and 11:20:45 AM it's not synchronized

 

It's a big problem, because modifications made on MySQL side between these gaps are not sync with Zoho CRM

Can you help us on this ?

 

Thanks,

 

0
votes
Alexis ROMEZIN posted this 31 December 2019

We have this problem too with Leads module, Leads which are modified on MySQL side database are not synchronized on Zoho CRM.

It's a real big issue for us !

Thanks,

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