Synchronization from My SQL to CRM

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Rachel Shayovitze posted this 3 weeks ago

Hi,

I have a question.

I’m trying to sync information from our DB to the CRM

I created a new synchronization in Skyvia but after I run the package I see that it added me new rows in CRM.

I don’t want new rows in CRM I just want to update the existing rows.

 

Can you guide me how to do that?

 

 

Thanks,

Rachel

 

 

0
votes
Mariia Zaharova posted this 3 weeks ago

Hi Rachel!

 

For updating existing target records you should use Import package with the UPDATE  operation. What operation do you use? Please specify the package number, so that we can study your package.

 

Best regards,

Mariia

 

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