The "refresh all sheets" button results in error

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  • Last Post 14 July 2021
0
votes
Amaan Virani posted this 09 July 2021

When I hit the "refresh all sheets" button, it tells me that it can not refresh my sheet. Same issue happens if I go to the sheet and click "refresh this sheet." However, if I go each specific sheet, and click on "Query" and then run the query, it works perfectly fine.

0
votes
Nataliia Nikulina posted this 14 July 2021

Hello Amaan,    

 

Thank you for contacting Skyvia Support team.    

 

What connection and query do you use for Skyvia Google Sheets Add-on?    

Please send us an error screenshot you receive.    

Also, run a query against this connection via Skyvia Query and let us know the results.    

See the following topic in our documentation to learn how to use Query:

https://docs.skyvia.com/query/index.html  

 

We look forward to hearing from you.  

 

Kind regards,

Nataliia

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