Today Channel is disconnected error when trying to refresh Google Sheets

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  • Last Post 15 September 2020
1
votes
Dana Meroniuk posted this 11 September 2020

Getting this error when trying to Refresh current sheet via the Skyvia query add-on in Google Sheets. Can run the query just fine if I sign in through the Skyvia website and execute the query, so something to do with running it through Sheets. 

  • Supported by
  • Khiem Thai
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0
votes
Khiem Thai posted this 12 September 2020

same issue to me

0
votes
Mariia Zaharova posted this 13 September 2020

Hello,

 

Sorry for the inconvenience with this. We are working on this issue. We will post here when the issue is fixed.

 

Best regards,

Mariia

0
votes
Mariia Zaharova posted this 14 September 2020

Hello,

 

The issue is fixed.

Please try again and let us know if it works.

 

Best regards,

Mariia

 

0
votes
Dana Meroniuk posted this 14 September 2020

Looks like it's working for everyone now. Thanks!

0
votes
Dana Meroniuk posted this 14 September 2020

Ok, it worked for a couple hours. Now I'm getting the message Connection not Found.

0
votes
Mariia Zaharova posted this 15 September 2020

Hello Dana,

 

Thank you for your reply.

 

Whether the issue is still actual? We cannot reproduce it from our side.

If yes, please provide us with some steps, screenshots, etc.

 

Thank you and looking forward to your reply.

 

Best regards,

Mariia

0
votes
Dana Meroniuk posted this 15 September 2020

Everything is working properly this morning.

 

Thanks,

 

Dana

0
votes
Mariia Zaharova posted this 15 September 2020

Hello Dana,

 

Thank you for your reply.

 

Glad to see that the issue is resolved.

 

Best regards,

Mariia

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