Two jobs with same filter are pulling different quantity of records

  • 20Views
  • Last Post 4 weeks ago
0
votes
Skyvia Integration posted this 16 November 2018

We recently setup a new package (57896) that pulls different fields of data from Salesforce, but it has the exact same filter as another package (45484) that we have been running for months. Both jobs are set to run hourly thorughout the day, however I am seeing that in some hours the new package (57896) is pulling more records, but the hour before and hour after they have the same number of records (see attached). Any way I can determine the cause? if it was the couple fo minutes difference in the run times, I should see them equal out at some point, but they are not.

 

Attached Files

Order By: Standard | Newest | Votes
0
votes
Mariia Zaharova posted this 5 weeks ago

We have checked 20 last runs of these packages and they produce the same results. Whether the issue is still actual?

 

0
votes
Skyvia Integration posted this 5 weeks ago

Mariia - unfortunately, the sales team does not work over the weekend, so that is not a valid timeframe to look at for records. Please use today and/or tomorrow. 

0
votes
Mariia Zaharova posted this 4 weeks ago

Thank you for your answer. Yes, we can see the difference, however, we cannot tell you any possible reason for this issue at the moment. We will investigate this case more clearly and contact you if any news is available.

 

Best regards,

Mariia

Close